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Frequently Asked Questions

Problems & Issues

AVC Application

AVC Cost & Financial Considerations

AVC Installation & Environment

AVC Performance

Other

Problems & Issues

Q: What causes voltage sags?

A: Voltage sags are caused by many different things.

  • Trees touching the distribution lines
  • Animals and birds getting on to the lines and /or utility transformers
  • Salt in the air close to the ocean is deposited on insulators which can allow flash over
  • Lightning strikes on lines
  • Vehicles driving into a pole
  • Large motors starting


Q: Do voltage sags cause damage to my equipment?

A: Typically single sags do not cause immediate damage to production equipment.  Some  equipment can be damaged due to increased current when the voltage dips. Continuous variations of voltage cause damage over time. Very deep sags can cause an immediate failure.


Q: Is voltage unbalance a real problem?

A: It can be, severe voltage unbalance >3% does cause premature motor and electronics failures. Unbalanced voltage results in motors drawing more current than needed. Balancing voltages will reduce your electricity consumption. The AVC corrects voltage balance continuously.


Q: How do you calculate your cost of downtime due to power fluctuations?

A: See our cost and payback calculations works sheets by clicking here.


Q: I know we have had some short outages, along with short and extended sags, momentary surges, and longer semi-brownout conditions, but I don’t know how to relate or tie these conditions to the reductions in our bottom line - (revenue and profits). If I could show our management a definite probability for reducing the  losses due to poor power quality, I could justify the expense of installing an AVC.

A: The key is to record data on voltage variations over a period of time. We can then determine the size of the problem See our Cost per Event calculator which you can use. Once we have voltage data and the size of the load to be protected in kVA we can issue a quote and financial justification can be made.


AVC Application

Q: At what voltages can the AVC be applied?

A: The AVC is available for installations from 208V to 36kV.


Q: Does one need to protect a complete factory?

A: Usually not; an AVC can be sized to protect a complete facility, however unless 80-85% of the kVA in the plant needs to be protected it does not make economic sense to protect all the loads. Instead we recommend targeting specific loads within your facility that are particularly sensitive or a very valuable part of your process. This results in the lowest cost to you and the best paybacks.


Q: Does the AVC work on a four wire system?

A: Yes, the AVC will operate in a 3 or 4 – wire configuration.


Q: Does it correct Flicker?

A: Yes, the AVC is a very cost effective tool to reduce or eliminate flicker. Flicker is due to voltage variations AVC is applied only to those loads where flicker is a problem, provides clean constant voltage to these and eliminates flicker.

The AVC does not add VARS so is very compact and efficient.

Please review our technical bulletin – Voltage Regulation and Flicker Control


Q: Do you have single phase devices?

A: No, the AVC is a three phase 3-wire unit. It does correct for single phase line-neutral sags.


Q: Most industrial loads have some level of regeneration; can the AVC handle this?

A: Yes, the AVC has the ability to handle regenerating loads (option). Most other power protection products cannot handle a regenerating current.


Q: How does the AVC affect Power Factor?

A: The AVC is a load dedicated device. It will correct all voltage anomalies that occur on the supply line and protect the load. However it does not correct current at all and therefore has no effect on Power Factor. Options for Power factor correction are available from Omniverter, click here.


Q: Can you install an AVC upstream of a Power Factor correction capacitor?

A: Yes, the AVC is designed to work without affecting Power Factor capacitors.


Q: Do I need additional bypass switchgear?

A: This is ultimately your choice. Due to our internal bypass only 5% of our customers have installed wraparound bypass schemes at low voltage. However at medium voltage if the AVC is used at the service entrance to the facility it is mandatory per the NEC and CEC to install a bypass switchgear scheme.


Q: Is it possible to transform voltages or change frequency with the AVC?

A: No the AVC is voltage correction device. It does not change frequency or voltage. If you require frequency conversion please click here to view our Frequency converters.


AVC Cost & Financial Considerations

Q: How much does the AVC cost to operate?

A: The AVC consumes about 1% extra energy when operating


Q: How much downtime and voltage sag - related costs per year do I have to see in order to justify the cost of an AVC?

A: There is no ideal amount. This will vary based on the process you are running and also the frequency of the events that take place. In our experience almost all industries that fit the description of “high cost, high speed or continuous process” can achieve very fast paybacks


Q: How do I calculate the payback period for an AVC installation?

A: See our cost and payback calculations works sheets by clicking here.


Q: What is the cost per kVA for a typical multi-megawatt AVC?

A: Please contact us at 416-849-2299 or for a quotation


Q: How much maintenance is needed?

A: On an annual basis the power terminals need to be checked for tightness. IR scan is acceptable. No other work is required.


Q: Why should I buy one?

A: Many reasons - an AVC typically has extremely good financial paybacks to our customers. Some customers have paybacks better than 3 months with most being less than a year.

Our customers have shown large reductions in maintenance costs after the unit is installed.

Employee morale is improved as equipment continues to function normally when needed.


AVC Installation & Environment

Q: What is needed for installation of an AVC?

A: The installation of the AVC is relatively simple. It is inserted between the load feeder breaker and the load. Usually this is a very easy installation: 3 wires in, 3 wires out plus ground.


Q; Can it be installed close to production equipment

A: The AVC can be installed right on the productions floor due to their very small footprint requirements and ruggedness.


Q: Can it be installed outdoors?

A: We do have installation outdoors. We supply the AVC in an outdoor equipment house when this required.


Q: Does the AVC need an environmentally controlled room?

A: No, the AVC is an industrial solution. It is rated for 40°C (50°C with de-rating) and 95% humidity, non-condensing.


Q: How large is a typical AVC?

A: AVC’s are very small for their kVA rating. E.g. a 75kVA is 2 feet x 2 feet and 3 feet high.


AVC Performance

Q: If the AVC fails do I drop my load?

A: No, the only component between your load and the utility supply is the coil of a transformer. This is inherently a very reliable device. The unit has a static switch and an electro-mechanical fail safe switch to take the electronics out of circuit if the unit fails. The integrity of your load is thus preserved.


Q: How fast does it respond to voltage variations?

A: The AVC starts to correct the voltage in less than one millisecond.


Q: What levels of voltage can be corrected?

A: The majority of units we have sold will correct 60% 3-phase voltage to 90% of nominal and 40% 1-phase voltage to 90% of nominal. We have other options available


Q: Is the AVC certified to SEMI F47 and other standards?

A: Yes, the AVC is certified to SEMI F47 see certificate, click here.


Q: Can the AVC correct over-voltage?

A: As with regeneration we have an option for removing overvoltage


Q: Where does the correction energy come from?

A: The AVC is a constant kW load, as voltage drops the current increases. For the duration of a voltage sag, the AVC draws additional current from the line to provide voltage correction.


Q: At what voltage threshold does the AVC start correcting?

A: The AVC corrects voltage vectors and thus correct any and all events so that voltage is maintained within 1%. It is an ON-line device correcting on a continuous basis and does not wait for the voltage to drop to a threshold level before operating.


Q: Do you have ride through?

A: The AVC has 30 seconds of sag correction capability. It cannot correct for complete power outages. As power outages are less than 7% of all events, the AVC is an excellent tool to correct the typical utility voltage problems.

Most competing devices that have ride through provide only a few cycles of protection and historically very few outages last only a few cycles.


Q: How efficient is the AVC?

A: The AVC is >98.5% efficient for Medium Voltage solutions including all heating and ventilation losses. Low voltage units are typically 99% efficient.


Q: Why would I use an AVC instead of an UPS?

A: An UPS is certainly a solution for the majority of problems. However they are inherently very expensive, not only to purchase but to operate and maintain.

The AVC is typically 6-8% more efficient, has very little maintenance on an annual basis and is significantly less expensive to buy. Based on North American data it will correct for >93% of all events at your plant.

This provides you with a very good payback and the ability to protect your process equipment and not just your PLC’s and communications systems.


Q: Does the AVC feed an upstream or downstream fault?

A: There is no storage in the AVC at all; therefore it has no capacity to feed an upstream or downstream fault.


Q: Will it saturate a downstream transformer or cause the circuit to resonate

A: No, the AVC incorporates a unique correction regime that ensures down stream transformers will not saturate. It has no storage capacitors so will not cause resonance.


Other

Q: I would like to get some references. Who can I call to discuss your solution to my power problems?

A: Call us at (416) 849-2299


Q: What is the typical delivery / lead time (weeks ARO) for a multi-mega watt AVC?

A: We are able to deliver systems >2MVA in size in a very short 16 weeks. Medium voltage units can be delivered in a similar short period.


Q: What is a GCI?

A: The Grid Connect Interface is a device that connects in parallel to the line and can interface any form of storage to the utility grid. It can also be used for VAR support and correction. It is a very flexible and .customizable product. Please see our product page for more information on the Power Flow Controller click here.





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